Not Holding Temperature
A reach-in cooler or freezer that's running warm can involve refrigerant, airflow, the door seal, or an electrical fault — testing is needed to isolate the cause.

Commercial Refrigeration
Repair It Guys repairs commercial reach-in coolers and reach-in freezers throughout Tyler, Longview and East Texas — refrigerant leaks, timer/defrost issues, door seals and electrical faults.
Reach-In Refrigeration Repair
Reach-in coolers and freezers sit right where you need product fast, which means a failure hits service immediately. We test the refrigerant, defrost and electrical systems to find the actual cause.
This covers commercial reach-in coolers and reach-in freezers specifically — self-contained upright units, not walk-in equipment.

Commercial Refrigeration
Timer-Clock & Defrost Diagnostics
Common Problems
A reach-in cooler or freezer that's running warm can involve refrigerant, airflow, the door seal, or an electrical fault — testing is needed to isolate the cause.
A compressor and condenser that never cycle off may be fighting a refrigerant problem, a dirty condenser coil, a failing door seal, or a control fault.
Electromechanical timer clocks control the defrost cycle on many reach-ins. A failed timer can cause excessive evaporator icing or a unit that won't cool properly.
A slow refrigerant leak often shows up as gradually rising temperatures and a system that runs longer to keep up, well before it fails outright.
A worn or torn gasket lets warm air into the box, driving up the workload on the refrigeration system and accelerating other problems.
Ice buildup on the evaporator or water pooling around the unit usually points to airflow, defrost or drain-line issues that need to be diagnosed together.
What We Check
Reach-in problems can come from the refrigerant system, the defrost controls, the door, or the electrical system. We test each relevant system to find what's actually wrong.
Compressor, condenser and evaporator performance, plus leak detection when temperatures are drifting.
Timer clocks, defrost heaters and related controls that manage the defrost cycle.
Seal condition and door alignment, which directly affect how hard the unit has to work.
Fan motors, controls and wiring that keep the refrigeration system running correctly.
Not a reach-in? See Walk-In Cooler Repair, Walk-In Freezer Repair or Refrigerated Prep Table Repair.
Call Repair It Guys for reach-in cooler and freezer diagnosis and repair throughout Tyler, Longview and East Texas.
Frequently Asked Questions
Straightforward answers for restaurant owners and commercial kitchen managers.
Reach-in coolers and freezers are upright, self-contained units you open a door on — common behind the line or at the bar. Walk-in coolers and freezers are room-sized units you step inside. This page covers reach-ins; see our Walk-In Cooler Repair and Walk-In Freezer Repair pages for walk-in equipment.
Yes. We diagnose and repair commercial reach-in coolers and reach-in freezers, including refrigerant, timer/defrost, door and electrical problems.
Icing is commonly caused by a failed timer or defrost-clock problem, restricted airflow, a door that isn't sealing, or a refrigerant issue. The right fix depends on identifying which one is happening.
A reach-in that's not holding temperature puts product at risk, and we treat it that way. 24/7 Emergency Service Available in addition to our normal Monday – Friday 8:00 AM – 4:00 PM hours — call us and we'll work to get a technician out as quickly as our schedule allows.
Yes — restaurants, bars, convenience stores and other commercial kitchens throughout Tyler, Longview and the surrounding East Texas communities we serve.